The Burnaby, Metrotown ICBC driver licensing office is located inside Metrotown Mall & is often very busy. It’s a good idea to book an appointment online. Walk-in service is limited. Road tests are not done at this location. It is located next to The Bay on the ground level.
- 232 – 4820 Kingsway
- Burnaby V5H4P2
- (800) 950-1498
Mon | 8:30 am – 6:00 pm |
Tue | 8:30 am – 6:00 pm |
Wed | 8:30 am – 6:00 pm |
Thu | 8:30 am – 6:00 pm |
Fri | 8:30 am – 6:00 pm |
Sat | 8:30 am – 6:00 pm |
Sun | Closed |
Holidays – Click Here For Hours

ICBC Metrotown Driver Licensing Services
Before you go to ICBC Metrotown, maybe you can check and see if what you need to do can be done online, or over the phone. This location is very busy, and some things are restricted due to COVID-19. Here are some things you can do online:
- book your road test
- cancel your road test
- get your driving record / ICBC abstract
- practice knowledge test
- road signs practice test
- road ready quiz
- Learn to Drive Smart manual
- Tuning Up For Drivers manual
- pay a ticket
- change your address
- change your address by phone
- activate your EDL/EIC online
- print your IDP (International Driving Permit) for BCAA
- track your card to see if it’s been mailed
- find a driving school
Book an Appointment to Visit Metrotown ICBC
Read more:
- ICBC Knowledge Test Preparations
- What to Bring to the Road Test & Fees
- Car Rental & Car Sharing Options
- Get Your ICBC Drivers Abstract FREE (Driving Records)
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- Carmen became a driving instructor in beautiful North Vancouver at the age of 22 due to some crazy people who agreed to hire her. After that, there was never a dull moment teaching many different folks from many different places how to drive using automatic and standard vehicles and a minivan.
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